Shipping and Delivery

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses by ePacket or regular mail.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates*:

United States: 10-30 Business days
Canada, Europe: 10-30 Business days
Australia, New Zealand: 10-30 Business days
Mexico, Central America, South America: 15-30 Business days
Max delivery time – 45 business days.
*This doesn’t include our 1-3 day processing time.

If you haven’t received your order after these shipping times, please contact us through the contact form on the contact page.
We will resolve the problem within 2 working days. We offer a money back guarantee for a lost parcel. You can also chose to get a new shipment.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.